裘星东 · Xingdong Qiu

业务运营实习生

• 参与日常产品库存管理与门店上新协调，跟踪各门店销售系统数据，为运营团队提供前端数据支持
• 配合品牌营销活动落地，收集并整理活动执行反馈，协助优化后续营销方案
• 为 CRM 系统升级项目提供现场支持，对接门店操作人员与 IT 团队，确保系统切换平稳过渡

商务拓展

• 两年累计开拓签约 16 家企业入驻，覆盖高端制造、信息技术与生物医药行业，总成交额超 1,000 万元
• 设计标准化客户筛选与内部审批流程，将平均成交周期从 90 天压缩至 60 天
• 持续维护跨国企业与本土科技企业客户关系，跟进合同续签与扩租需求，推动客户留存与增长

产品运营（B 端内部系统）

• 负责销售订单管理系统及前端销售应用的功能迭代与流程优化，输出 BRD 与技术产品经理对接，推动需求从评估到交付闭环
• 建立问题跟踪与反馈机制，将系统 issue 平均响应解决周期缩短 40%
• 梳理订单管理、车辆配置、交付追踪等核心流程，识别 6 处效率瓶颈，关键流程操作步骤平均减少 30%

物流运营实习生

• 协调供应商到货排程与仓库收货窗口，对接采购与仓储两端，确保入厂流程衔接顺畅
• 设计统一的货运数据周报表模板，整合 4 个系统的碎片化信息，替代原有的分散查询流程
• 参与 SAP TM 新模块上线，梳理关键流程节点并完成用户验收测试，覆盖上海、苏州两地 25 名终端用户

全栈开发 · Flask + SQLite + 暗色主题前端

• 从零搭建个人 AI 知识库网站，涵盖 12 个行业的企业 AI 应用场景分析与学习笔记
• 实现邀请码访问控制、访问记录追踪、Markdown 内容管理及双语言简历展示等完整功能

自主学习 · LLM · RAG · Agent · AI 经济学 · 12 行业场景

• 完成 12 章系统化 AI 商业知识学习，覆盖从 LLM 原理到企业落地的完整知识链条
• 将学习成果转化为可展示的知识平台，以内容证明 AI 理解力与行业分析能力

国际商务硕士 · 辅修 AI

电子商务 本科

Business Operations Intern

• Supported daily product inventory management and in-store new arrival coordination; tracked sales system data across stores to provide front-line data support for the operations team
• Assisted with the execution of brand marketing campaigns, collected and organised activity feedback, and contributed to optimisation of subsequent marketing plans
• Provided on-the-ground support for CRM system upgrade project, acting as liaison between store operators and the IT team to ensure a smooth system transition

Business Development

• Sourced and closed 16 corporate tenants over two years across advanced manufacturing, IT, and biotech, with total deal value exceeding RMB 10M
• Designed a structured lead qualification and internal approval workflow, reducing average deal cycle from 90 days to 60 days
• Maintained ongoing relationships with multinational and domestic tech enterprise clients, managing lease renewals and expansion needs to drive retention and growth

Product Operations (B2B Internal Systems)

• Managed feature iterations and process optimisation for the sales order management system and front-end sales applications; authored BRDs and liaised with technical product managers to drive requirements from evaluation to delivery
• Established an issue tracking and resolution feedback loop, cutting average response-to-resolution time by 40%
• Mapped core processes across order management, vehicle configuration, and delivery tracking, identifying 6 efficiency bottlenecks and reducing key process steps by an average of 30%

Logistics Operations Intern

• Coordinated supplier delivery schedules with warehouse receiving windows, liaising between procurement and warehouse teams to ensure smooth inbound operations
• Designed a consolidated weekly freight report template, integrating fragmented data from 4 systems to replace the previous scattered lookup process
• Participated in SAP TM module rollout by mapping key process nodes and completing UAT, covering 25 end users across Shanghai and Suzhou

Full-Stack Build · Flask + SQLite + Dark-Theme Frontend

• Built and deployed a personal AI knowledge platform from scratch, covering enterprise AI application analysis across 12 industries
• Implemented invite-code access control, visit tracking, Markdown content management, and a dual-language CV — all custom-built

Self-Directed · LLM · RAG · Agent · AI Economics · 12 Industry Verticals

• Completed a 12-chapter structured AI business curriculum, spanning LLM fundamentals through enterprise deployment
• Transformed learning output into a demonstrable knowledge platform, proving AI comprehension and industry analysis capability through content rather than claims

Master of International Business · Minor in AI

Bachelor of E-Commerce